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Vivint will waive any cancellation fees for extenuating circumstances like death, military circumstances, bankruptcy, or a move to assisted living. Still, it’s best to be intentional if you decide on Vivint. ADT doesn’t have the strongest customer service reputation among the companies we considered, racking up more than 3,000 complaints on its Better Business Bureau page. While we chalked most of this up to the fact that ADT has several million more customers than its competitors, our tester began his call with low expectations. He was pleasantly surprised, saying, “My needs drove the conversation. And once I finally had the quote, he explained the purpose behind each device I was receiving and what the installation might entail.security systems for the home
No price informationCheck WalmartNo price informationCheck AmazonWe check over 130 million products every day for the best pricesThe SpotCam Doorbell takes an opposite approach from most video doorbells, with its large button enclosure and a tiny ringer. The enclosure holds the 4 AA batteries that power the device, while the tiny ringer is no bigger than most USB power adapters and plugs straight into any wall socket. It doesn’t require any wire connection between the two, so it is more landlord friendly than wired models. A microSD card slot lets you store video recordings. Forget about motion detection triggering the doorbell cam unless you add a Spotcam Camera to your setup. A SpotCam app available for iOS and Android connects to the bell and ringer over the SpotCam cloud service, with only a short delay between someone pushing the bell and you being able to view the live image on your phone. It was about 5 seconds in our testing. Video quality was good, though there was a noticeable and somewhat frustrating 1 or 2 second delay in the video, which made having a conversation with the person at the door hard. The basic level of service for the SpotCam Doorbell is free, but there’s no online storage without paying $2. 95 per month or $29/year for 180 days of storage to $4. 95/month or $49/year for 365 days of rolling storage.